COVID-19 FAQs

As we all adjust to a new way of living and working, we want you to know we're committed to doing all we can to keep both our staff and customers safe.

Our showroom/studio at Oxo Tower Wharf remains temporarily closed, however you can continue to shop online and contact us via email.

We're doing everything we can to get your order to you as quickly as possible, but deliveries may take longer than usual. If you have an order query, please contact us. 

Thanks for your continued support.

Q. Can I still order online?

A. Yes, you can still order online, and we're still delivering. 

Q. What precautions are your warehouses and couriers taking to prevent the spread of COVID-19?

A. Our warehouse and selected couriers are following all government guidelines.

Q. Are your Customer Services still open? 

A. Yes, you can contact our Customer Services on info@victoriaeggs.com and they will get back to you as soon as possible.